Last Updated OCTOBER 2023
2. The Types of Information That The Giant Maker Collects About You and How The Giant Maker Collects Information About You
The Giant Maker may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).
“Personal Information” refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.
“Non-Personal Information” means data that is about you, but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.
We collect Information:
From third parties. We obtain information through partners, vendors, suppliers and other third parties. The parties from whom we obtain information are typically corporate enterprises (although some may also be educational or public enterprises) and they may be located in any of the locations in which we do business. These enterprises largely fall into the following categories: Advertising and marketing companies, data set and information vendors, public database providers, social media platforms, partners, providers of products or services, hosts or vendors at events or trade shows, research partners, or enterprises that use The Giant Maker Services. We take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Information to us. We might also obtain information through a partner, or co-create datasets with a partner, as part of our business operations. This kind of data is used for work like improving the Platform and other The Giant Maker Services, enhancing existing products and developing new capabilities and features. In some cases we combine Personal Information about individuals that we receive from multiple sources, including directly collected from you or through your use of the Platform.
3. How The Giant Maker Uses Personal Information It Collects About You and the Purposes for the Collection and Use
We use Personal Information that we collect about you or that you provide to us for the following purposes:
For Customer Support, Platform Updating, and Reporting. The Platform may use information to provide The Giant Maker with updates and reports, and to check that the Platform is working properly. Update functions may automatically check your system to see whether files need to be refreshed, updated, or modernized, in order to provide you with the up-to-date security, versions, features, options, and controls associated with your systems or devices. We rely on information to analyze performance and improve and maintain the Platform. We also rely on Personal Information you provide to us to provide you with customer support for the Platform and other The Giant Maker Services and to verify eligibility for promotional offers.
For Business Operations. We use information to operate our business; for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that depend on the use of your Personal Information include crime or fraud monitoring and prevention, protecting our legal rights, and performing contractual obligations. We also use Personal Information to contact you to advertise, market and sell The Giant Maker Services in accordance with your communications preferences.
To Communicate. We use contact information to send messages; to provide The Giant Maker Services; to respond to customer service requests; to provide alerts such as security updates or changes in our policies or about subscriptions that are ending; and to send marketing or informational materials like newsletters or white papers, in accordance with your communication preferences. We occasionally conduct surveys or do focused research or studies which may require you to voluntarily share Personal Information in order to participate. These activities typically have additional notices that provide more information about the use of your Personal Information and to which you may be asked to consent.
For Advertising and Marketing. We may use Personal Information collected from you, combined with information about what advertisements you viewed and other information we collect, to enable us to provide personalized content and to study the effectiveness of advertising and marketing campaigns. You may choose whether to allow or deny uses or sharing of your device’s location by changing your device settings, but if you choose to deny such uses or sharing, we may not be able to provide you with certain personalized The Giant Maker Services and content on the Platform.
For Statistical Purposes to Improve the Platform. We may compile Platform statistics into traffic reports, which help The Giant Maker understand, anticipate, and respond to user needs. If we learn, for example, of heightened interest in certain aspects of the Platform, we are likely to highlight that information on the Platform home page. This Information helps us create a better overall experience for Platform users.
LEGAL BASIS FOR OUR USE (APPLICABLE ONLY TO EEA AND UNITED KINGDOM VISITORS): If you are in the European Economic Area or the United Kingdom, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.
However, we will collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, where we have a legal obligation to do so, or where the processing is in our legitimate interests (such as processing for administrative purposes, direct marketing, product development or improvement, preventing fraud or criminal acts, and in support of information security) and not overridden by your data protection interests or fundamental rights and freedoms.
If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the time of collection. We will also tell you whether the requirement for that information is mandatory and explain any consequences to you if you do not provide the information.
Similarly, if we collect and use your Personal Information based on our legitimate interests (or those of any third party), we will take reasonable steps to provide clear notice and describe our legitimate interests.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information for any specific processing activity, please contact us using the contact details provided under the “HOW TO CONTACT US” Section below.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk and please advise anyone visiting the Platform for the processing and collection of Personal Information, the purposes for which it will be used, the types of third parties with whom Personal Information may be shared, and the choices and rights individuals have regarding their Personal Information.
4. How The Giant Maker Shares Personal Information It Collects About You
The Giant Maker may share your Personal Information with third parties in the following circumstances:
With Service Providers: We may disclose your Personal Information to third-party service providers that perform services on our behalf, such as website hosting, data analysis, payment processing, customer service, email delivery, advertising, and marketing services. These service providers will have access to your Personal Information for the purpose of performing their respective functions, but they are not authorized to use your Personal Information for any other purpose.
With Business Partners: We may share Personal Information with our business partners, such as advertisers, for marketing and promotional purposes. However, we will only share Personal Information in a manner consistent with applicable laws and regulations and with your consent if required.
With Affiliates and Subsidiaries: We may share Personal Information with our affiliates and subsidiaries for business and operational purposes.
For Legal Reasons: We may disclose your Personal Information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your Personal Information to protect the rights, property, and safety of The Giant Maker, our users, and others.
In the Event of a Merger or Sale: If The Giant Maker is involved in a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if such a transfer occurs and any choices you may have regarding your Personal Information.
5. Your Choices and Rights Regarding Your Personal Information
You have certain choices and rights regarding your Personal Information that is collected and processed by The Giant Maker:
Access and Correction: You may request access to your Personal Information that we maintain about you and request that we correct any inaccuracies. You may also update your account information by logging into your account settings.
Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly. Please note that even if you opt-out of receiving promotional communications, we may still send you non-promotional communications regarding your account or our ongoing business relationship.
Marketing Communications: We may send you marketing communications about The Giant Maker Services or products that may be of interest to you. You can opt-out of receiving these communications by following the unsubscribe instructions included in the marketing emails or by contacting us directly.
Withdrawal of Consent: If we are processing your Personal Information based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
Data Portability: You have the right to receive a copy of the Personal Information we hold about you in a structured, commonly used, and machine-readable format and to have that Personal Information transmitted to another data controller where the processing is based on your consent or on the performance of a contract with you.
Erasure and Rectification: You have the right to request the erasure of your Personal Information or the rectification of any inaccurate Personal Information we hold about you, subject to certain legal exceptions and limitations.
Data Retention: We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with our legal obligations, resolve disputes, and enforce our agreements.
GDPR Rights (Applicable only to EEA and United Kingdom Visitors): If you are located in the European Economic Area or the United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including:
– The right to request access to your Personal Information and obtain information on how your Personal Information is processed.
– The right to request the rectification or erasure of your Personal Information or restriction of processing.
– The right to object to the processing of your Personal Information, including for direct marketing purposes.
– The right to data portability, which allows you to receive a copy of the Personal Information you have provided to us in a structured, commonly used, and machine-readable format.
– The right to lodge a complaint with a supervisory authority if you believe that the processing of your Personal Information infringes the GDPR.
To exercise your rights under the GDPR or to submit a request, please contact us using the contact details provided in the “How to Contact Us” section below.
Please note that we may require additional information from you to verify your identity and process your request. We will respond to your request within the applicable legal timeframe.
6. Data Security
The Giant Maker takes reasonable measures to protect the Personal Information we collect from unauthorized access, use, and disclosure. We use appropriate administrative, physical, and technical safeguards to secure Personal Information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. Children’s Privacy
The Platform is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and believe that your child has provided Personal Information to us, please contact us using the contact information provided below. If we become aware that we have collected Personal Information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. Third-Party Links
10. How to Contact Us
Postal Mail: 487 Front Street, Berea OH, 44017
11. Your California Privacy Rights
California residents have certain rights regarding their Personal Information under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to request access to or deletion of your Personal Information, as well as the right to opt-out of the sale of your Personal Information. To exercise these rights, please contact us using the contact information provided in the “How to Contact Us” section. Please note that we may verify your request by asking you to provide certain information to confirm your identity. We will not discriminate against you for exercising your rights under the CCPA.